Date: Tue, 19 Oct 1999 11:01:33 -0500
From: OMNIport Technical Support 
Organization: OMNIport NETwork Services, Subsidiary of Caribe Enterprises, Inc.
Subject: Continued Problem with the Regional Provider

Hello,

It is extremely unfortunate that since our regional provider moved its
facilities on October 1, 1999 we have not had quite the save level of
service from them.

At present, OMNIport has made no changes at all with respect to our
internal and/or external network configuration.  All loss of service
you may have experienced is due to circumstances beyond our direct
control.

Currently, we have been in contact with the executive management within
the regional provider and they admit they are still having "minor" problems
with the migration.

We have also been in contact with SW Bell and have asked (on multiple
occations) to monitor the High-Capacity Data Link that carries our signal
to and from the regional providor.  Thus far, the monitoring has shown
nothing of consequence.

We will keep you informed as to the progress of the data connection.  Until
this situation has been resolved, we respectfully request your continued
patience.

To keep up with the happenings, we will post to:

http://www.OMNIport.net/news/   as events unfold.

Should you experience any difficulties, please try the operation over again
in a few minutes.  If after a third attempt you can not get through, please
send us an e-mail at:  Support@OMNIport.net and tell us what you are seeing.


Regards,
OMNIport Technical Support