Date: Thu, 20 Sep 2001 14:46:17 -0500 From: OMNIport Technical SupportReply-To: OMNIport Technical Support Organization: OMNIport NETwork Services, Subsidiary of Caribe Enterprises, Inc. X-URL: http://www.OMNIport.net/ To: OMNIport Customer Subject: Regional Provider Router Problems Continue Hello, As of this writing, our Regional Provider has not solved their problems with their routers. The upgrade that was scheduled for 12:00 noon on September 19, 2001 was delayed until later in that afternoon. However, the upgrade did not solve the problem and we have been experiencing intermittent loss of connectivity to the internet for a minute every 16 to 64 minutes. For the 15 minute period ending a moment ago, we were suffering a total loss of upstream internet connectivity. Connectivity has been restored and we will continue to monitor the connection and work with our Regional Provider to help them solve their problem and to keep you informed. Please know that e-mail services continue to function during outtages via the built-in queueing inherent in all e-mail servers. Also, you can use your browser to access sites hosted by OMNIport while our upstream connection is out and thus you can keep informed at: http://www.OMNIport.net/news/ Regards, OMNIport Technical Support