Date: Fri, 9 May 2003 20:33:29 -0500 From: OMNIport Technical SupportReply-To: OMNIport Technical Support Organization: OMNIport NETwork Services, Subsidiary of Caribe Enterprises, Inc. X-URL: http://www.OMNIport.net/ To: OMNIport Customer Subject: Power Outtage Hello, On May 9, 2003 from 09:15 until about 15:25 a power outtage occured. This outtage was due to a "disconnect in error", but it took the power company 6 hours to flip the switch back on!!! Of course, the duration is WAY beyond the power backup capability installed on-site. Therefore the OMNIport servers were unavailable for 5 to 6 hours, depending on how long each individual battery backup UPS (uninterruptable power source) lasted. Due to this outtage, a larger UPS will be installed to extend the duration that OMNIport's network may be maintained without line power. The timing of installation of the added capacity is still unknown at this time. Please bear in mind that any e-mail sent to the OMNIport mail servers should still be received in due time, if the sending server is set up to queue undelivered mail and reattempt at a later time. This is the standard operating procedure for most internet providers. Keep up to date on this any other issues concerning the OMNIport network at: http://www.OMNIport.net/news/ Regards, OMNIport Technical Support